that pro | Frequently Asked Questions

Everything Pakistani players ask about ThatPro — accounts, payments in PKR, bonuses, cricket betting, withdrawals, and more. Find your answer below.

  1. Home
  2. FAQ
50+
Questions Answered
6
Topic Categories
PKR
All Payments in Rupees
24/7
Support Available
Help Topics

Browse by Category

Jump straight to the topic you need help with — from account setup to PSL betting and withdrawals.

Account & Login

How to register, log in with your Pakistani mobile number, reset your password, and manage your ThatPro profile settings.

Deposits & Withdrawals

Step-by-step guides for depositing and withdrawing PKR via JazzCash, Easypaisa, Raast, Bank Transfer, and mobile wallets.

Bonuses & Promotions

How welcome bonuses work, wagering requirements explained in simple terms, and how to claim daily reload offers and free spins.

Cricket & Sports Betting

How to bet on PSL, T20 internationals, and other cricket matches. Understanding odds formats, live betting, and bet settlement.

Casino & Games

Questions about live casino tables, slots, bingo rooms, game fairness, and how to access the full game lobby on ThatPro.

Responsible Gaming

Setting deposit limits, using session reminders, self-exclusion options, and other tools to keep your gaming under control.

Account & Login

Registering on ThatPro is straightforward. Click the Register link at the top of any page or visit /register. You will need to provide your Pakistani mobile number, choose a password, and fill in a few basic details. Once submitted, your account is activated and ready to use. New members also receive a welcome bonus on their first deposit in PKR.

Yes. If you registered with your Pakistani mobile number, you can use it directly as your login ID on the Login page. Just enter your number and password. This is the most common way players in Pakistan sign in, since it removes the need to remember a separate username.

Go to the login page and tap "Forgot password?". Enter your registered mobile number and a verification code will be sent to you. Use that code to set a new password. The whole process takes about two minutes. If you do not receive the code, make sure you are entering the same number you used during registration.

No. Each player is allowed one account only. Creating multiple accounts is against ThatPro's terms and conditions and can result in all associated accounts being suspended. If you have trouble accessing your existing account, use the password reset option or contact support — do not create a new account.

Deposits & Withdrawals

ThatPro supports all the payment methods that Pakistani players use daily. You can deposit using JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards, and mobile wallets. All transactions are processed in PKR so there are no foreign exchange fees or currency conversion charges.

After logging in, go to the Withdrawal page from the top menu. Select JazzCash or Easypaisa, enter the amount in PKR and your registered mobile wallet number, then confirm. Most withdrawals are processed within a few minutes. Make sure the wallet number matches the one on your ThatPro account to avoid delays.

Yes, minimum limits apply and vary by payment method. The exact amounts are shown on the deposit and withdrawal pages inside your account after you log in. Generally, mobile wallet methods like JazzCash and Easypaisa have lower minimums, making it easy to start with a modest PKR amount.

Raast transfers are typically instant or processed within a few minutes since it is Pakistan's real-time payment system. Standard bank transfers to commercial banks may take a few hours depending on your bank's processing times. Withdrawals submitted on banking holidays may be slightly delayed but are always queued and processed as soon as possible.

Bonuses & Promotions

New ThatPro members receive a welcome bonus credited in PKR on their first qualifying deposit. The bonus is applied automatically once your deposit is confirmed — you do not need a promo code. The exact percentage and maximum PKR amount are displayed on the promotions page inside your account.

A wagering requirement means you need to bet a certain multiple of your bonus amount before you can withdraw it as real PKR. For example, if you receive a PKR 1,000 bonus with a 10x wagering requirement, you need to place PKR 10,000 in total bets before the bonus converts to withdrawable cash. Requirements vary by promotion and are always shown clearly before you claim.

Yes. Logged-in members can access daily reload bonuses, cashback offers, and free spins from the bonus centre in their account dashboard. Offers refresh regularly so it is worth checking every time you log in. Some promotions are tied to specific events like PSL matches or T20 series, giving you extra PKR value during the cricket season.

Cricket & Sports Betting

Absolutely. ThatPro covers Pakistan Super League (PSL) matches, T20 internationals, Test cricket, and all major tournaments involving the Pakistan national team. Live odds update ball by ball during matches. You can bet on match winner, top batsman, total runs, over/under, and many other markets. Visit the Bet section to see all available markets.

Besides cricket, ThatPro offers betting markets on football, including international fixtures and major leagues. Esports betting is also available for popular titles. More sports and tournament coverage is added regularly, especially around major sporting events. Log in and check the Bet section for the latest available markets.

Live betting lets you place bets on a match that is already in progress. Odds change in real time based on what is happening in the game. For cricket, this means odds shift after every ball, wicket, or boundary. To place a live bet, go to the Bet section, find your match, and select "Live" markets. Bets are confirmed instantly at the odds shown at the time of placement.

Casino & Games

ThatPro offers a wide range of casino games including video slots, classic table games, live dealer games, and bingo rooms. The Game Lobby is the quickest way to browse everything available. You can filter by category, popularity, or newest additions to find something you like.

The Live Casino features real human dealers running games like roulette, blackjack, baccarat, and game shows via a live video stream. You play in real time against the dealer and other players. It is a different experience from standard slots or RNG table games — more social and closer to a real casino atmosphere.

All casino games on ThatPro use certified Random Number Generator (RNG) technology to ensure every outcome is random and unpredictable. Live casino games are run by trained professional dealers with no predetermined outcomes. Game results cannot be manipulated by the platform or the player.

Responsible Gaming

Log in to your ThatPro account and go to the Responsible Gaming section in your account settings. From there you can set daily, weekly, or monthly deposit limits in PKR. Once a limit is set, you cannot deposit more than that amount within the chosen period. Increasing a limit has a cooling-off period for your protection.

Yes. ThatPro provides self-exclusion tools that let you take a break from the platform for a set period or indefinitely. During a self-exclusion, you will not be able to log in or place bets. This is a voluntary tool designed to help you stay in control. Visit the Responsible Gaming page for full details on available tools.

Yes. ThatPro is strictly for adults aged 18 and above. During registration, players confirm they meet the minimum age requirement. Gaming is a form of entertainment — always set a personal budget before you start, play within your means, and treat it as leisure rather than a way to make money. If you feel your gaming is becoming a problem, use the self-exclusion tools or speak to someone you trust.

About This FAQ Page

This page brings together the questions that ThatPro players from across Pakistan ask most often. Whether you are just getting started and figuring out how to register, or you are an experienced player trying to understand how a specific bonus works, the answers here are written to be clear and straightforward — no unnecessary jargon.

ThatPro is built with Pakistani players in mind. That means all balances, deposits, and withdrawals are handled in PKR. The payment methods you already use every day — JazzCash on your phone, Easypaisa, Raast for quick bank transfers — are all supported natively. You do not need a credit card or an international payment method to play.

Did not find your answer here? Browse our other help pages or use the site navigation above to find what you need.

How ThatPro Handles Your Account Security

Account security questions come up a lot, and rightly so. ThatPro uses encrypted connections for all login and payment activity. If a login is detected from a new device, additional verification is triggered automatically. You should always use a password that you do not reuse on other websites, and log out from any shared or public device after your session.

If you ever suspect your account has been accessed without your permission, contact the ThatPro support team immediately. Do not try to create a new account as a workaround — reach out directly so the team can investigate and secure your existing account.

Cricket Season and PSL — What Changes on ThatPro

During the Pakistan Super League season and major T20 series, ThatPro becomes especially active. More betting markets open up, special promotions are launched specifically around PSL fixtures, and the live betting section sees higher activity with real-time odds shifting every ball. If you enjoy cricket betting, log in during match days to get the most out of the platform.

Football and esports markets are available year-round as well, so there is always something to follow even in the cricket off-season. The sports betting section is regularly updated to reflect upcoming events.

Getting the Most From Your ThatPro Experience

A few habits that experienced ThatPro players in Pakistan tend to follow: check the bonus centre every time you log in since offers refresh daily; use the mobile app via the Download page for faster access; and set your personal deposit limits early so you always stay within your entertainment budget.

The game lobby is the best place to discover new slots and live tables. It is organised by category and highlights new arrivals so you can explore without having to search manually. Bingo rooms are also available and popular among players who prefer a more relaxed, social gaming experience.

Quick Navigation

Supported Payments

JazzCash Easypaisa Raast Bank Transfer Cards Mobile Wallets

All transactions in PKR. No foreign exchange fees.

Still Need Help?

Our support team is available around the clock to help with account, payment, and gaming questions.

[email protected]
Learn more about ThatPro

Ready to Get Started on ThatPro?

Join thousands of Pakistani players already betting on PSL cricket, playing live casino, and withdrawing winnings in PKR every day.

Register Now Download the App