Legal & Policy

That Pro Terms and Conditions – Rules for Pakistani Players

These Terms and Conditions govern your use of the That Pro platform — the games, betting, deposits, withdrawals and all account activity. Please read them carefully before registering or placing any bets.

Last Updated: January 2026

Key Points at a Glance

Before you go through the full terms, here are six things every That Pro user in Pakistan should know from the outset.

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Adults Only – 18 and Above
That Pro is strictly for users aged 18 and above. Creating an account as an underage user is a breach of these terms and will result in immediate account closure and forfeiture of any balance.
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One Account Per Person
Each player is permitted one That Pro account only. Duplicate accounts are not allowed. Using multiple accounts to claim bonuses or circumvent limits is a violation of these terms.
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PKR Accounts and Local Payments
All That Pro accounts operate in PKR. Deposits and withdrawals are processed through JazzCash, Easypaisa, Raast and Bank Transfer. No currency conversion is applied to your balance.
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Bonus Terms Apply Separately
All promotions and bonus offers at That Pro come with their own specific conditions including wagering requirements. These are outlined at the point of claim and form part of these overall terms.
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Responsible Gaming Tools Available
That Pro provides deposit limits, session reminders and self-exclusion options to every account holder. Using these tools is encouraged, and support is available if you feel your gaming is becoming a problem.
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Terms May Be Updated
That Pro reserves the right to update these Terms and Conditions. Continued use of the platform after changes are published constitutes acceptance of the revised terms. Check this page periodically.
Please Read Before Using That Pro
By registering an account, making a deposit, placing a bet or playing any game on the That Pro platform, you confirm that you have read, understood and agreed to these Terms and Conditions in full. If any part of these terms is not acceptable to you, please do not use the platform.
1

General Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "User") and That Pro ("the Platform", "we", "us"). By accessing or using the That Pro website, mobile application or any associated services, you agree to be bound by these Terms in their entirety.

That Pro is an online gaming and entertainment platform offering casino games, live casino, sports betting including Cricket, PSL and football markets, Bingo, and related services. All services on the platform are provided for entertainment purposes to eligible adult users.

These Terms apply alongside any additional rules, promotional terms or game-specific guidelines published on the That Pro platform. In the event of any conflict between these Terms and any promotional terms, the promotional terms apply to that specific offer unless stated otherwise.

That Pro reserves the right to modify, suspend or discontinue any aspect of the platform or its services at any time without prior notice where operational or legal requirements demand it. We will make reasonable efforts to notify users of significant changes where possible.

  • You must be 18 years of age or older to use That Pro.
  • You must provide accurate, truthful and current information during registration and throughout your use of the platform.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • That Pro services are intended for personal entertainment use only, not for any commercial purpose.
  • These Terms are written in English and the English version shall prevail in the event of any dispute over interpretation.
2

Account Registration

To access the full range of games and betting markets on That Pro, you are required to create a registered account. Registration is free and open to eligible users who meet the age and eligibility requirements set out in these Terms.

During registration, you must provide your real name, a valid email address, a contact number, and accurate date of birth information. That Pro uses this information to verify your identity, process payments and comply with platform security requirements. You must not use a false identity, someone else's personal details, or any misleading information when creating your account.

Each person is entitled to one That Pro account only. Creating more than one account — whether under the same identity or under different identities — is strictly prohibited. Where duplicate accounts are detected, That Pro reserves the right to close all associated accounts and withhold any pending withdrawals pending investigation.

Account Security
You are responsible for keeping your login credentials secure. Do not share your That Pro username or password with anyone. If you suspect unauthorised access to your account, contact That Pro support immediately. The platform cannot be held responsible for losses resulting from unauthorised access caused by the user's failure to keep credentials secure.

That Pro may request verification documents at any point — this includes a copy of a valid national identity card, proof of address or proof of payment method. Failure to provide requested documentation within a reasonable timeframe may result in account suspension or withdrawal holds until the verification is completed.

3

Deposits & Payments

All That Pro accounts operate exclusively in Pakistani Rupees (PKR). There is no currency conversion applied to your balance — what you deposit in PKR stays as PKR throughout your session and at the point of withdrawal.

That Pro currently supports the following deposit methods for Pakistani players: JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards, and other mobile wallets as available. The minimum and maximum deposit amounts for each method are displayed at the point of transaction and may vary depending on the method selected.

Deposits are generally credited to your That Pro balance promptly following successful payment confirmation from your chosen provider. In most cases, JazzCash and Easypaisa transfers reflect within minutes. Bank Transfer and card deposits may take slightly longer depending on your bank's processing time.

  • You may only deposit using payment methods that are registered in your own name.
  • Third-party deposits — where the payment source belongs to someone other than the account holder — are not permitted.
  • That Pro does not charge a fee on standard deposits, though your payment provider may apply their own charges.
  • Deposits made in error cannot always be reversed once they have been credited to your balance and used in gameplay.
Supported Deposit Channels
JazzCash · Easypaisa · Raast · Bank Transfer · Debit & Credit Cards · Mobile Wallets. All transactions are processed in PKR with no hidden conversion fees on the That Pro side.

That Pro reserves the right to request verification of your deposit method before processing a withdrawal. This is a standard security measure to confirm the payment channel belongs to the registered account holder and to prevent unauthorised transactions.

4

Withdrawals

Withdrawals from your That Pro account are processed back through the same PKR payment channel you used to deposit, wherever possible. This means if you deposited via JazzCash, your withdrawal will be sent to the same JazzCash account. This policy exists to prevent money laundering and to ensure funds return to the verified account holder.

Withdrawal requests are reviewed by the That Pro payments team before being processed. Standard withdrawal requests are typically handled within a reasonable processing window. The actual time for funds to reach your account depends on your chosen withdrawal method — mobile wallet transfers such as JazzCash and Easypaisa are generally faster than bank account transfers.

  • A minimum withdrawal amount applies and is displayed on the withdrawal page at the time of request.
  • Withdrawals may be placed on hold pending identity or payment method verification if your account has not been fully verified.
  • Only real money balances that are free of active wagering requirements are eligible for immediate withdrawal.
  • Bonus funds and winnings derived from bonus funds may be subject to additional wagering conditions before becoming withdrawable — see Section 6.
  • Withdrawals to third-party accounts are not permitted under any circumstances.
Withdrawal Holds
That Pro may place a temporary hold on a withdrawal request if unusual account activity is detected, if verification documents are outstanding, or if a bonus wagering requirement has not been met. You will be notified of the reason and the steps required to resolve the hold.

That Pro does not charge a withdrawal processing fee on its end for standard transactions. Your payment provider may however apply their own charges depending on the transfer type. Always check with your bank or mobile wallet provider for any applicable fees on their side.

5

Betting & Gaming Rules

All bets and wagers placed on the That Pro platform — whether in the casino, live casino, sports betting section or Bingo — are final once confirmed. That Pro does not accept requests to cancel or reverse a bet after it has been placed and accepted by the system, except in specific circumstances outlined below.

For sports betting, That Pro offers markets across Cricket including Pakistan Super League (PSL), T20 internationals, bilateral series and major international tournaments. Football and Esports markets are also available. Odds are displayed at the time of placing a bet and are subject to change up until the moment the bet is accepted. The odds shown at acceptance are the odds that apply to your bet.

  • In-play bets are accepted subject to market availability and the current state of the event at the time of acceptance.
  • If a cricket or football match is abandoned or postponed, bets will be settled according to That Pro's event-specific rules which are displayed in the betting section.
  • Casino and live casino games are governed by the rules of each individual game as presented on screen. House edge and RTP information is available for each game in the Game Lobby.
  • Bingo games follow the scheduled format displayed in the Bingo section. Ticket purchases are final once the game round begins.
  • Technical errors on the platform that result in incorrect odds, game malfunctions or incorrect payouts will be reviewed and may result in affected bets being voided. That Pro's decision in such cases is final.

Players are expected to engage with the platform in good faith. Any attempt to exploit game mechanics, technical glitches, pricing errors or bonus structures is considered a breach of these Terms and may result in account suspension, voiding of related bets and forfeiture of winnings.

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Bonuses & Promotions

That Pro may from time to time offer bonuses, free spins, cashback deals, deposit match offers or other promotional incentives to registered players. All such offers are subject to specific promotional terms which are published at the point of the offer being made available. These promotional terms form part of these overall Terms and Conditions.

Bonus funds are credited to your account separately from your real money balance. In most cases, wagering requirements must be met before bonus-derived winnings become available for withdrawal. The specific wagering multiplier, eligible games, time limits and any game contribution rates are stated in each promotion's individual terms.

  • Bonuses are intended for personal use by the account holder and cannot be transferred between accounts.
  • Only one welcome bonus is available per person, per household and per device.
  • That Pro reserves the right to withdraw a bonus offer before a player has claimed it if a technical error or misrepresentation is identified.
  • If a withdrawal is requested while a wagering requirement on active bonus funds is incomplete, That Pro may cancel the bonus and associated bonus-derived winnings before processing the withdrawal of the real money balance.
  • Attempting to abuse bonus structures — including but not limited to creating multiple accounts to claim a welcome offer more than once — will result in account closure and forfeiture of all associated funds.
Always Check Promotion Terms
Before claiming any bonus at That Pro, read the specific wagering requirement, time limit and eligible game list. Bonuses with high wagering requirements or short validity windows may not suit every player's style. Claiming a bonus is optional — you can always deposit and play without one.
7

Prohibited Conduct

That Pro maintains a fair gaming environment for all users. The following actions are strictly prohibited and will result in immediate account suspension, permanent closure and forfeiture of all balances at That Pro's sole discretion:

  • Registering more than one account or using another person's identity to create an account.
  • Using automated bots, scripts, software or any artificial intelligence tool to play games, place bets or interact with the platform in a non-human manner.
  • Collusion with other players in poker, live casino or any multiplayer format to gain an unfair advantage.
  • Exploiting software bugs, technical glitches or pricing errors in the sports betting or casino sections.
  • Depositing funds obtained through illegal means, money laundering or any fraudulent financial activity through the That Pro platform.
  • Threatening, abusing or harassing That Pro staff or other users through any communication channel.
  • Attempting to reverse or dispute a legitimate transaction through your bank or payment provider (chargeback) without first raising the matter through That Pro's support process.

That Pro actively monitors account activity for patterns consistent with the above prohibited behaviours. Where prohibited conduct is identified, we reserve the right to take immediate action including withholding withdrawals pending a full investigation. All decisions made by That Pro regarding prohibited conduct and account closures are final.

8

Account Closure

You may close your That Pro account at any time by contacting platform support. Before your account is closed, any pending withdrawal requests will be processed subject to standard verification requirements. Real money balances remaining in a legitimately closed account will be returned to your registered payment method.

That Pro may suspend or permanently close an account without prior notice where there is evidence of a breach of these Terms, fraudulent activity, suspected money laundering, underage use, or any other serious violation. In cases of confirmed fraud or terms abuse, the platform reserves the right to withhold any remaining balance.

Self-exclusion — where a player voluntarily requests that their access be restricted — is also treated as a form of account closure for the duration of the exclusion period. During self-exclusion, the account cannot be reactivated, and the player should not attempt to create a new account in the meantime. See Section 9 for more on responsible gaming tools.

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Responsible Gaming

That Pro is committed to promoting responsible gaming. The platform is designed for adult entertainment, not as a source of income or a way to resolve financial difficulties. We strongly encourage all players to treat gaming as a leisure activity with a fixed personal budget and time limit — not something to chase losses through.

The following tools are available to all registered That Pro users at no cost and can be activated at any time through your account settings or by contacting support:

  • Deposit Limits: Set a daily, weekly or monthly cap on how much PKR you can deposit into your That Pro account.
  • Session Time Reminders: Configure notifications that alert you after a set amount of time spent in an active gaming session.
  • Loss Limits: Set a ceiling on how much you are comfortable losing within a defined period before the system pauses your activity.
  • Self-Exclusion: Temporarily or permanently restrict your own access to That Pro if you feel your gaming is becoming difficult to control.
Gaming Should Stay Fun
If gaming stops being enjoyable, or if you find yourself spending more than you planned or feeling anxious about your play, step back and use the tools available. That Pro's support team can help activate any limit or exclusion option on your behalf. Visit our Responsible Gaming page for full details.

That Pro does not endorse underage gambling. If you are aware of a minor using the platform, please report it to support immediately. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms.

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Privacy & Data

That Pro collects and processes personal data as part of operating the platform — this includes registration information, transaction records, gaming activity logs and device/session data. This data is used to operate and secure the platform, verify identities, process payments, detect fraud and comply with platform governance requirements.

That Pro does not sell your personal data to third parties for marketing purposes. Data is shared with payment processors, identity verification services and fraud detection systems only to the extent necessary to operate the platform. All data sharing arrangements are covered under our Privacy Policy.

By registering an account, you consent to That Pro processing your personal data in accordance with our Privacy Policy. You have the right to access, correct or request deletion of your personal data — see the Privacy Policy page for how to exercise these rights.

11

Limitation of Liability

That Pro provides the platform and its services on an "as is" basis. While we make reasonable efforts to ensure continuous and stable availability, we do not guarantee that the platform will be free of errors, interruptions or technical issues at all times. Scheduled maintenance, unexpected outages or third-party service disruptions may affect availability without advance notice.

To the fullest extent permitted, That Pro's total liability to any user arising from platform use — whether in contract, tort or otherwise — is limited to the net deposits made by that user in the 30 days preceding the claim. That Pro is not liable for indirect losses, loss of profits, loss of data or any consequential damages arising from use of the platform.

  • That Pro is not responsible for losses caused by a player's failure to secure their account credentials.
  • That Pro is not liable for delays or errors caused by third-party payment processors outside of our direct control.
  • Game outcomes are determined by certified random number generators (RNG) or live dealer processes. That Pro does not manipulate game outcomes and is not liable for natural variance in results.
  • Internet connectivity issues on the player's side that result in disconnection during an active game session are outside That Pro's control.
12

Changes to These Terms

That Pro reserves the right to amend, update or replace any part of these Terms and Conditions at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users through the platform or via their registered email address.

It is your responsibility to review these Terms periodically. Continued use of the That Pro platform after updated Terms have been published constitutes acceptance of those changes. If you do not agree with updated Terms, you should stop using the platform and contact support to arrange account closure.

Questions about these Terms can be directed to That Pro's support team. Contact information is available in the footer of every page on the platform.

Questions About These Terms?
If anything in these Terms and Conditions is unclear, reach out to the That Pro support team before registering or depositing. We are happy to explain any section in plain language. Our contact details are listed in the footer below.
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